Shipping & Returns

SHIPPING

SISTER SISTER ships your orders via DHL, UPS & FEDEX. The delivery time begins to count at the time of confirmation of your order through the payment platform and depends on the place of destination:

USA: 5-8 business days
Central America & South America: 5-8 business days                                        Europe: 8-10 business days
Asia: 8-10 business days
Rest of the world: 8-10 business days

If you place your order after 2:00 PM EST, it will be processed the next business day.

If you place your order during the weekend or on holidays it will be processed the next business day.

In special seasons such as Christmas, delivery time may take more days. Once the package is delivered to the courier, we depend on their internal times for your package to arrive.

We offer a flat delivery fee of US$25 per order.

Free delivery for all orders over US$350.

All international sales are Final Sale. 

Please note, your merchandise may be subject to import duties, fees and taxes, which are determined once your shipment reaches your country and are payable by you. You may be required to pay additional customs clearance charges.

SISTER SISTER is not liable for, nor responsible for, such import duties, fees, taxes or charges. In addition, orders shipped internationally may be subject to customs clearance procedures that can cause delays beyond our control. If you choose to refuse a shipment from SISTER SISTER you are responsible for the original shipping charges (even on purchases that included free shipping ) at a cost to duties, fees, taxes and / or customs charges incurred, and the cost of return shipping.